Sign up for a group session with one of our expert Chinese Herbal Practitioners. They’ll answer your questions live, from how to take Cycle Balance to what you can expect.

Our blend are based on Traditional Chinese herbal practices that have been used for 2,500 years. We are constantly improving our herbal blends by staying current on the latest research. If you’d like to read more, check out each of our Meet The Herbs page.

All formulas contain mint for a refreshing and cooling flavor, complemented by slightly bitter and earthy undertones. If you're adjusting to the herbal taste, try diluting it in a small amount of water or tea and adding honey or lemon for a personalized touch. Over time, many find the taste grows on them—similar to developing a palate for fine wine or coffee! Some users even describe it as reminiscent of honey with wildflowers.

All formulas contain mint for a refreshing and cooling flavor, complemented by slightly bitter and earthy undertones. If you're adjusting to the herbal taste, try diluting it in a small amount of water or tea and adding honey or lemon for a personalized touch. Over time, many find the taste grows on them—similar to developing a palate for fine wine or coffee! Some users even describe it as reminiscent of honey with wildflowers.

Elix can be safely used alongside birth control. The herbs in our formulas are designed to support hormonal balance without interfering with the effectiveness of hormonal contraceptives. While they work to promote balance and address cycle-related discomforts, their actions focus on reducing inflammation, easing discomfort, and supporting mood for overall well-being.

The herbal formulas can be used while trying to conceive but should not be taken during pregnancy. If you suspect you might be pregnant, avoid taking the formula before your expected period and only begin once your period starts to ensure you're not pregnant. For best results, it’s recommended to use the herbs proactively, but they can still be used as needed—you may simply need to adjust the frequency of use to suit your needs.

We are proud to offer a 3-month happiness guarantee on Cycle Balance!  We recommend taking your tailored Cycle Balance for at least 3 months of consistent usage in order to feel the greatest impact. If you are unsatisfied with the results of your Cycle Balance, you may qualify for a money-back guarantee if you 1) Consistently take Cycle Balance for 3 consecutive months and 2) Attended 1 FAQ session during the first 30 days, sign up here: https://bit.ly/3OrpPX6. Qualified community members may apply for the money-back guarantee by emailing team@elixhealing.com.  

We are proud to offer a 3-month happiness guarantee on Cycle Balance! See above on how to qualify. Please note, due to the personalized nature of Cycle Balance we are unable to accept returns. If you would like to initiate a return on unopened non-cycle balance products, please email team@elixhealing.com for instructions to initiate a return/refund.

Elix formulas contain a higher concentration of herbs compared to anything else we could find on the market (others use less than the general recommended dosage or give less volume, and we refuse to skimp). We believe this is why it works for about 90% of women who try it. As you can imagine, there are certain costs associated with creating a sustainably sourced, high-quality product that we not only stand behind, but also feel proud to use ourselves. We try to make our prices more accessible than the costs of seeing an herbalist or acupuncturist to get personalized herbs (which would typically be at least $65-150+ for the consult then $60-100 for the herbs).

Absolutely not! Please be sure to consult your primary health care physician before starting any new supplement routine.

Curious how to talk to your doctor about Elix? A good place to start is to show them our Meet The Herbs page, which gives an overview of our research. If you take our Elix Quiz you'll be sent a personalized recommendation for an herbal formula, which is also great to bring to your doctor for review.

Make sure you always get your next order on time with your cycle by updating your ship date, payment method, and address directly in your account. Your subscription automatically renews every 3 months by default, so simply log into your account to make any changes. For upcoming orders, all changes must be made at least 48 hours before your order ships. You can also email us for assistance at team@elixhealing.com.

Research shows that best results occur when you take Cycle Balance monthly for a minimum of 3 months. Doing so allows the herbs to address the root issues (i.e. imbalanced hormones, blood flow, inflammation, etc.) of your underlying discomforts. However, to cancel an upcoming order or make any updates to it, simply log into your account. For upcoming orders, all changes must be made at least 48 hours before your order ships. Because of our warehouse's policies and systems, we can not honor same-day order cancellations. You can also email us for assistance at team@elixhealing.com.

Please email us at team@elixhealing.com to start the process at least 48 hours in advance of your next shipment.

To decide which types of emails you'd prefer to receive, visit our preference center: https://bit.ly/3Bl44AC